Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Management Operations Director located in Guadalajara, North Campus.
Reporting to the Program Management Senior Director, Program Management Operations Director role involves developing global and organizational policies, overseeing cross-functional activities, and delivering quality programs to external customers. The main focus is to ensure company profitability.
What a typical day looks like:
- Collaborating with regions, GMs/PMs, and customers to define strategies for manufacturing cost reduction.
- Participate in strategic planning and objective-setting for GOPS, alongside other senior managers.
- Make final decisions or provide recommendations to the Senior Leadership team on administrative or operational matters, while ensuring effective achievement of objectives.
- Support the program team in the guidance of clients by developing strategic plans, goals, timelines, and measures of success for implementing contracted Flex's products and services.
- Act as the primary point of contact between the business and its clients.
- Oversee the scheduling, coordination and implementation of contracted Flex's products and services for assigned clients.
- Coordinate with the client and Flex operations to determine data requirements, production schedule and deliverables as required.
- Ensure effective communication of strategy as required between cross functional teams to ensure project / product or service has a smooth and timely transition through all phases of documented development processes.
- Work with the Director and Management team about coordination of team members to ensure key metrics are monitored per account and that customer satisfaction is closely monitored.
- Innovate and authorize projects using broad and far vision and expertise in customer requirements to improve and/or extend the value proposition to existing customers, linking them more firmly to Flex.
- Participate in and/or support major contract negotiations.
- Be responsible to drive, collaborate and steer business development activities to win replacement and growth business.
- Provide business proposal support and inputs for existing and new business.
- Monitor and support the program team to ensure an effective use of and participation in Quarterly Business Review process.
- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.
The experience we're looking to add to our team:
- BA/BS/MBA or equivalent work experience.
- Fluent English.
- Experience in manufacturing industry.
- Project management experience.
- Program management experience.
- Finance background.
What you'll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
AD80
Job Category
Sales - Marketing - Account Mgmt
**Required Skills**:
Optional Skills: