Program Manager 4Degree in engineering, administrative. Graduate ManagementExperience in similar position 8 yearsEnglish AdvanceCustomer Relationship:Optimize the operation of the project (s) to meet the expected indicators: Ex.: P & L (profit), risks, inventories, customer care, DPPMs, efficiencies, etc. Coordinating for it to support personnel and functional areas to meet within the project (s) with customer needs and companyCoordinate resources for the implementation of initiatives proposed by the client THROUGH continuous improvement programs.Attend and follow up to initiatives presented in the QBR.Address and monitor follow-up meetings with the client. CMIF example, joints materials, etc.Ensure that the information required by the customer, inventory, quality, materials, etc. They are delivered on time and in the correct format.Functional managers communicate strategies medium and long term that the client looks in terms of manufacturing systems, quality, d emejora initiatives, cost reduction and any direction to impact the operation of the plant.Knowing the customer's business model as a platform to make decisions that benefit both SANM-client relationship and the profitability of the project to SANM.Coordinating the different works of a quotation for submission to the customer and ensure the profitability of the project.OK or clearly conditional requirements unscheduled volume changes coordinating with the functional to achieve the necessary resources to support this change fulfilling the provisions of the contract with the customer.Intervene as part of the route Escalation of customer complaints or requests after the charge of each area and before the plant manager and VP.Coordinate the Task Force CIT (Head of project area):Assign activities required by the customer or RACs THROUGH minutes those responsible for the project areaResolve conflicting priorities of one or more elements of the CIT or continuous improvement team, coordinating them with Functional.Communicate the objectives and expected goals of the project, as well as to monitor the achievement / improvement.Provide the necessary resources to achieve the goals and conduct the activities committed on time and according to the company lislineamientos in coordination with functional managers.Dentify with functional managers paths growth of each of those responsible within its function in order to maintain the motivation of those responsible. This includes the merit / opa.Ensure profitability of the project:Develop Business Unit Forecats to plan resources and capabilities, emsualmenteCoordinate the end of life of products and / or projects without problems for the customer and the companySpread the philosophy of low cost and continuous improvement of SANM his team.Coordinate and manage project resources (personnel, inventory, etc.)Coordinating the project cost controlEnsure projects cost reduction and increased efficiency in the project