Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people's lives. Together, let's create the extraordinary!
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Tijuana.
Reporting to the Program Manager, the Program Manager's role involves:
What a typical day looks like:
- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.
- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.)
- Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.
- Monitors, reports, and coordinates any troubleshooting of accounts receivables (AR)
- Numerical analysis skills for decision making.
The experience we're looking to add to our team:
- Advances English
- Typically requires a bachelor's degree.
- Interacts regularly with executives, customers, and vendors.
- Understand the business and ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.
- Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.
- Ability to effectively present information to internal and external executive management.
What you'll receive for the great work you provide:
- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
EM57
Job Category
Operations
**Required Skills**:
Optional Skills:
At Flex, we believe in the power of diversity and inclusion and know there is much more to a great employee than just a list of requirements - if you are excited about a role (but don't meet every bullet-point), we encourage you to apply. You might be just who we are looking for! Our inclusive environment welcomes individuals of any age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process.
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