.2+ years of program or project management experience- Bachelor's Degree- 2+ years of progressive responsibility in program or project management- Demonstrated skill at building relationships- Demonstrated ability to work in a fast-paced, deadline-oriented work environment- Excellent English & Spanish written and verbal communication skills- Strong presentation skills- Strong negotiation skills- Demonstrable problem-solving, mathematic and analytical skills using data to drive decisions in a business environment- Experience a process deployment program manager- Technical aptitude and familiarity with the design and utilization of complex systems- Proven track record of complex and creative problem solving and the desire to create and build new processes- Ability to drive successful partnerships with cross-functional leadership to execute strategic initiatives and develop strategic roadmaps- Demonstrated strong leadership skills when confronted with difficult situations exhibiting ability to keep the team focused and motivatedThe Program Manager/Launch Leader will be primarily responsible for the end-to-end program management of the deployment, implementation and launch of the tactical programs and processes that make up some of Amazon's most strategic logístical initiatives. By joining this team of professionals, you'll be part of one of the fastest growing and fastest moving organizations inside the world's most customer centric company; Amazon. If you like exceeding your customer's expectations and exciting your customer, we need rock-star tactical operators with a penchant for process deployment, communication and boots on the ground, roll up your sleeves success.Key job responsibilities- Ensure that you and the Team remain customer obsessed- Ensure that you and the Team take end-to-end ownership ofwelleverything within your grasp- Tactical leadership of strategic initiatives- Cross functional coordination and task tracking- Communications across various stakeholders to ensure alignment of goals and tasks to ensure the overall success of the program- Strategic planning and forecasting to appraise performance and problem resolution- Ability to manage multiple complex projects simultaneously- Work within various time constraints to meet critical business needs; we work fast and hard- Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers- Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.- Building relationships- Work in a fast-paced, deadline-oriented work environment- Experience a process deployment program manager- Technical aptitude and familiarity with the design and utilization of complex systems- Proven track record of complex and creative problem solving and the desire to create and build new processes