.What this Job Entails:- The Project & Program Management II role is responsible for planning and coordinating all aspects of internal information, system-specific projects from initiation to delivery. Projects often involve network, server, or software implementation and upgrades, and PC deployment. The role coordinates work performed by IT staff and internal customers/partners by defining project requirements, performing feasibility and needs/impact assessments. The role develops detailed project plans and manages all implementation processes including resource allocation, progress tracking, monitoring change control process, testing, documentation, training and on-time delivery within budget constraints. Projects may vary in number, size and complexity.- Scope:- Applies company policies and procedures to resolve a variety of issues- Works on problems of moderate scope- Receives general instructions on routine work and detailed instructions on new projects- Your Roles and Responsibilities:- Manages multiple, cross-functional and technical projects.- Partner with functional teams during initiation, plan, design, procurement, deployment, and post deployment phases.- Responsible for managing/tracking program milestones, timeline, and overall deliverables.- Engage in creating and maintaining comprehensive project documentation including schedules, reviews, process documents, risk analysis, etc.- Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Participate in driving project lifecycle milestones from concept commit through project closure and advocate change management.- Use metrics and KPIs to measure project performance using appropriate tools and techniques, and provide regular status updates.- Participate in internal process improvements; remove gaps, across multiple teams and functions.- Ensure risks are accounted for and provide risk mitigation strategies.- Be a point of contact for vendor partners and internal stakeholders.- Coordinate and assist with regularly scheduled meetings with core teams.- Take an active role in evaluation of post project results against metrics; recommend or implement changes to improve delivery practices/processes.- Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.- Required Qualifications/Skills:- Bachelor's degree (B.S/B