Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as world-class e-commerce.
Amazon is looking for a motivated Program Manager for Amazon Logistics. This position requires someone comfortable interfacing with various functional teams, with a passion for data analysis and process improvement based on metrics.
A successful candidate will be highly analytical, customer-focused, and able to work independently under time constraints to meet deadlines. The manager will have a proven track record in taking on end-to-end ownership and successfully delivering results with the highest standards in a fast-paced and dynamic business environment.
Key job responsibilitiesDeep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to closure.Experience defining program requirements and using data and metrics to determine improvements.Own regular business reviews with leadership and operational teams to audit ongoing performance against key metrics and program goals.Cross-functional coordination and alignment between stakeholders.Define new goals to measure the success of our program and drive health of the program.Excellent written and verbal communication skills, including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders.Support the launch of new operations in logistics.Design the process map of the operations.BASIC QUALIFICATIONSCompleted Bachelor's degree.+5 Years of general experience.Solid understanding of operations and launching new processes.Experience tracking metrics to determine improvements and drive solutions.Experience providing status and results of projects.Spanish and English fluency (C1+).PREFERRED QUALIFICATIONSExperience in first mile operation.Experience in process improvement tools.Data analyst and SQL knowledge.+2 years of work experience in Transportation and/or Logistics.Excellent verbal and written communication skills with an innate understanding of presenting data to different levels of leadership and sections of the organization.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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