.Bachelor's degree or equivalent experience - 3+ years in education management or training enablement roles - 3+ years program management experience coordinating internal and external stakeholders - 3+ years collaborating in cross-functional, multinational, and high-performing teams - Proficiency in EnglishJob summaryAmazon Web Services (AWS) has the commitment to help close the existing global digital skills gap and train professionals to fill current and future cloud-enabled job opportunities. In order to do this, we are proactively creating mechanisms for massive training to propel Latin America (Latam) to the cloud and have a cloud-ready workforce.We are hiring a Program Manager, Latam to implement new and existing massive training initiatives integrating AWS Training and Certification (T&C), Educational Programs, academia, and commercial customers, while working in conjunction with internal and external stakeholders.The Program Manager, Latam will report into the Head of Enterprise Enablement for Latin America and work closely with Commercial & Public sectors leaders, including: Country and Account Managers, AWS T&C, AWS Education to Workforce, Educational Programs (AWS GetIT, AWS re/Start), marketing and PR teams to meet customers and market training demands.Responsibilities include, but are not limited to:- Develop training plans for specific customers, markets and initiatives- Introduce new approaches to training to expedite talent development in the region- Be the point of contact for customers, help gather requirements and resources needed- Coordinate internal & external stakeholders to drive successful execution of training plans- Establish metrics and tracks progress- Work with stakeholders to deliver knowledge and enablement process improvements- Leverage analytical approaches to uncover new insights and formulate recommendations; drive action planning based on these insights- Participate in business reviews, provide monthly, quarterly and ongoing updatesPreferred locations: MéxicoAbout UsInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn't about how many hours you spend at home or at work; it's about the flow youestablish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment