**Position: Program Manager****Position Purpose**- Reporting to the Senior Team the **Program Manager** will manage patient support program(s). The jobholder is required to help represent Axios in daily meetings with patients, doctors and carry out administrative duties which will be both field and office based.**Duties and Responsibilities**- Effectively manage patient support program(s) by liaising with Clients, as well as institutions including hospitals, insurances, physicians, nurses, and patients- Ensure that eligible patients are enrolled in a timely manner and in accordance with the project workflow and timelines- Prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance reports (quarterly) for internal review. This includes monitoring and tracking patient files in collaboration with Axios staff in "real time" as patients proceed through the program(s)- Maintain and update electronic program files, including patient and quality assurance data- Manage Axios day-to-day office activities- Attending and completing Pharmacovigilance, Pharma and Product Training provided by the Client with a clear understanding of how to collect and report safety data- Reporting any adverse events/product complaints as per client's requirements and/or Axios SOPPs- Coordinate and supervise services for program nurses- Coordinate transportation service for patients/caregivers and staff on the field- Ensure that program nurses have the necessary materials and training- Ensure that documents are complete and with the correct information- Purchase of materials and inventory control- Optimize resources and control travel expenses- Additional duties as required**Educational Background and Experience**- Degree in Nursing or Health related discipline- At least 3 years professional experience working in nursing and/or the healthcare sector- Good command of both spoken and written English- Strong IT skills with experience in database design and management (Excel)**Job Circumstances**- The position is based in our Mexico office- Flexibility in ability to travel as well as working hours is essential
