Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Program Manager located in Tijuana site.Reporting to the Director program Manager. The Program Manager's role involves:What a typical day looks like:- Develop and maintain business relationship; Maximize customer satisfaction. Manage the relationship with the customer through monthly or quarterly reviews, or as needed, to communicate deliveries, open commitments, or overall progress of the account.- Coordinates with the CFT the actions necessary for compliance with the targets agreed with the customer (quality, testing, materials, processes, etc.- Coordinates the process of View Piont, where customer's and GAM satisfaction is reviewed; It includes the implementation of actions with the organization to improve.- Monitors, reports, and coordinates any troubleshooting of accounts receivables- Numerical analysis skills for decision making.- Be accountable for maintaining excellent customer relations with both new and existing customers.- Holds up production sites for projects, costs and other customer related matters through business and expertise.The experience we're looking to add to our team:- Advances English- Typically requires a bachelor's degree.- supply chain experience- pcba / Molding process Knowledge preferred- Interacts regularly with executives, customers, and vendors.- Understand the business and ability to forecast revenue and control costs ensuring compliance with the quote and contract agreements.- Ability to read, analyze and interpret technical operations, supply chain and financial reports. Ability to respond to common inquiries or complaints from customers.- Ability to effectively present information to internal and external executive management.- P&L- KOISWhat you'll receive for the great work you provide:- Pantry vouchers- Saving Fund- Christmas bonus- Holiday bonus- Medical Insurance- Life InsuranceGR66Job CategoryOperations**Required Skills**:Optional Skills:
