Minimum qualifications:Bachelor's degree or equivalent practical experience.5 years of experience in program or project management.Experience with consumer facing products.Preferred qualifications:5 years of experience managing cross-functional or cross-team projects.Experience with release management life-cycles and project milestones.Experience managing execution and product delivery.Knowledge of the technical and process challenges associated with the software development life-cycle.Ability to be an influential member of an integrated team composed of both technical and non-technical members.About the jobA problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.Google is an engineering company at heart. We hire people with a broad set of technical skills who are ready to take on some of technology's greatest challenges and make an impact on users around the world. At Google, engineers not only revolutionize search, they routinely work on scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, social to local, Google engineers are changing the world one technological achievement after another.ResponsibilitiesBuild and manage Google's consumer hardware service operations aligning with our global strategy.Lead relationships with local vendors, ensuring they meet performance and timeline goals.Own the customer experience, operational performance, and financial results in the country.Collaborate across teams to develop innovative programs that ensure support for customer returns and repair.Track performance metrics, create scorecards, and conduct regular business reviews.#J-18808-Ljbffr