2+ years of working cross functionally with tech and non-tech teams experience
- 2+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience defining program requirements and using data and metrics to determine improvements
- Willingness to travel up to 50% (excluding less than one-hour commute from home).
This role offers high visibility, providing valuable exposure to various facets of our business and the opportunity to make meaningful improvements. Your responsibilities will encompass a broad range of functions, including audits, capturing best practices through video, leading workshops, and participating in ad hoc process improvement projects. In this dynamic environment, you must excel at working independently while sharing insights with a diverse group of stakeholders.
We highly value the ability to deal with ambiguity, Logical approach to effectively connect data to physical observations, Analytical skills to prioritize effectively using data sets available, and sound business judgment.
Key job responsibilities
- Plan and scope monthly discovery audits, execute audits, prepare written findings, and facilitate business responses and action items.
- Delve deep into the details to generate meaningful findings and recommend root cause solutions.
- Lead regional workshops to reinforce standards.
- Create short impactful videos to document best practices.
- Lead and participate in ad hoc projects.
Mexico City, DIF, MEX
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules