The University Division of WorldStrides is the US's leading provider of educational travel programs for business programs. As part of its continued growth, the division seeks a Program Support Specialist to work in partnership with Account Managers and Sales in the planning and implementation of custom international study programs for university students. Candidates should view this role as an opportunity to learn and experience WorldStrides' complete operating cycle. A successful Program Support Specialist (PSS) will have the opportunity to grow into other roles within the University Division.Description:The PSS will work closely with a team of Account Managers and Sales team members in order to support their responsibilities that include, but are not limited to:Provide excellent customer service to all program participants, clients, and internal teammates.Assist with creating and maintaining online registration platforms.Complete operational updates within GIS and other systems.Organize and manage individual travel requests.Assist in the collection of outstanding individual payments from program participants.Develop template itineraries for various destinations including building out our online "app" itineraries.Prepare all program related final documentation for distribution to travelers.Create orientation and marketing materials for clients.Disseminate travel related information to participants via email and phone.Manage data from different registration portals and platforms.Complete other general administrative tasks including, but not limited to: phone calls and data entry projects.Fulfill other projects as assigned by the management team.Requirements:Fluent in English and Spanish.Microsoft Office proficiencies including Microsoft Excel, Word, Outlook, and PowerPoint.Strong teamwork skills; proactively seek out ways to add value.Excellent written and oral communication skills - Advanced English.Ability to multi-task and to prioritize in order to complete several projects.Capacity to work independently in a fast-paced environment.Strong attention to detail and organization is a must.Interest in global education with a basic knowledge of world markets, capital cities, languages spoken, and currencies.Bachelor's Degree Desired.#J-18808-Ljbffr