.**JOB DESCRIPTION**:PPD clinical research services' mission is to improve health. It starts as an idea to cure. It becomes a life saved. All in-between, it's you! We know that meaningful results not only require the right approach, but also the right people. We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.We are building a new team - PPD's Language Services (LS) organization and we are hiring for a Project Assistant. This role maintains procedures, guidelines and documentation. Assists with resolution and support of quality control processes and resolution of customer complaints. Assists with maintaining project records and ensuring that all documents are correct, processed and approved. Completes data entry and supports maintenance of data base repositories. Assists in preparing reports and data collection for analysis.Provides administrative and technical support to the team. Coordinates responsibilities of project administration under direction of assigned Manager. Normally receives detailed instructions on all work.**Main Responsibilities**- Assists with resolution and support of quality control processes- Assists with onboarding process of internal and external team members- Assists with clarification and resolution of findings related to customer complaints- Composes, copies and distributes communications, reports, documents and forms. Performs mass mailings and communications- Assists on project management ad-hoc activities.**Job Qualification**:**Knowledge, Skills and Abilities Required**- Knowledge of Word, Excel, PowerPoint- Troubleshooting abilities- Quality Process driven- Proven Project Management abilities- Problem solving skills- Capability of coaching other team members- Excellent written and oral communication skills- Proven multi-tasking, time management, and attention to detail skills.**Education / Experience**- High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification.- Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 1 - 2 years).**What we offer**At PPD clinical research services we hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore at PPD clinical research services you will benefit from an award-winning learning and development programme, ensuring you reach your potential.As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD clinical research services truly value a work-life balance. We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together