.**The Company**Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all.We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need.Every day, our customers in over 100 countries work to develop mineral resources more sustainably, design and build better infrastructure, protect the environment, source renewable energy, and help resolve historical challenges such as groundwater contamination and ageing infrastructure.Our integrated earth modelling, geo-data management, and team collaboration software enables them to see a more complete picture of the earth: because with more understanding comes better decisions - for people and the planet.Headquartered in New Zealand with global reach, Seequent is the specialist subsurface software company within Bentley Systems. Together, we are helping build a more resilient world.We're a high growth, people-centric success story.- Seequent is a Bentley Systems company, working together to build a better future._**The Role**This role is about continuing Seequent's face-to-face customer service program by providing the highest level of attention to customers at all stages of their interaction with our products from evaluation at the pre-purchase stage, to setting up new customers, and assisting experienced users who require technical support. A substantial part of this process is building stronger relationships based on listening to and understanding our customers' needs and implementing solutions. Being a team player, social, hands-on, task-oriented and customer-focused, this role is responsible for providing technical and sales deliverables, deep product knowledge, quick response times, careful analysis and problem-solving.You have the opportunity to make a real impact by providing demonstrations, effective training, and knowledge-based community-building events. Although based in North America, this role will be part of the global Technical Services team, which is responsible for ensuring that we understand our global client's needs and cover a wide spread of time zones. Travel for customer engagements might make up 30% of your time per month in Canada, Mexico and USA.This position can be based out of various Seequent offices: Toronto, Vancouver, Mexico City, Hermosillo, or Denver