**Responsibilities**:
- Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
- Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
- Finalizes the project plan with stakeholders and track closely for successful project delivery.
- Implements advanced strategies for gathering, reviewing and analyzing data requirements.
- Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
- Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users' needs/expectations.
- Prioritizes requirements and create conceptual prototypes and mock-ups.
- Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
- Masters strategic business process modeling, traceability and quality management techniques.
- Applies best practices for effective communication and problem-solving.
- Successfully compete for the most sought-after business analyst jobs.
- Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
- Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
- Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
- Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
- Understand the bank environment and compliance and regulatory requirements.
- Work with regional and global team and implement the best standards across teams.
- Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
**Qualifications**:
- 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role
- The top skills that a strong program manager should have include **organization, planning, scheduling, program strategy, reporting, proposal writing, and budget planning.**:
- Intermediate/Advanced English
- Knowledge in SPEI/SPID Certification
- The program manager should frequently check in on the progress of the projects within their program to confirm they're still aligned with strategic and business goals
**Education**:
- Bachelor's/University degree or equivalent experience**Job Family Group**:
Project and Program Management
- **Job Family**:
Program Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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View the **EEO Policy Statement**.
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