Project Management Skills- 10+ Yrs. of strong Project Manager experience is a must- Experience managing hardware upgrades, replacing/ managing server projects, interactions with DBAs and app owners- Experience managing Inventory optimization projects is a Must- Experience managing Infra, Conversions, Procurement will be a value add- Determining project scope to include deliverables, boundaries, and requirements.- Preparing project schedule with milestones and defining tasks- Managing and controlling scope changes. Facilitate impact assessments of scope change requests- Communicating outcomes of scope change requests. Updating project documents upon approval of all scope changes- Dealing with internal and external vendors for completing project task(s)- Generating project status and milestone reports for the projects- Accountable for the project budget, forecast, margin, QBR, daily/weekly meetings.- Setting up new process for accounts (Start to End process setup)- Defining the project goals and ensuring that the projects are delivered on time.- Co-ordinate with various support teams in ensuring the smooth functioning of day-to-day projects- Implementation of new processes/ modification of existing processes based on client requirements- Develop & maintain productive business relationship with clients & customers aimed at generating repeat business through qualitative service delivery- Maximize customer satisfaction through prompt resolution of issues- Good Working experience in both Waterfall and Agile methodologies- Coordinate internal resources and third parties/vendors for the flawless execution of projects- Ensure that all projects are delivered on-time, within scope and within budget- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility- Ensure resource availability and allocation- Develop a detailed project plan to track progress- Measure project performance using appropriate systems, tools, and techniques- Perform risk management to minimize project risks- Establish and maintain relationships with third parties/vendors- Create and maintain comprehensive project documentationEducational and Soft Skills- Good educational background, preferably in the fields of computer science or engineering- Excellent client-facing and internal communication skills- Excellent written and verbal communication skills- Solid organizational skills including attention to detail and multi-tasking skills- Strong working knowledge of Microsoft Office- PMP, CSM certification is a plus
