Project Management Skills
- 10+ Yrs. of strong Project Manager experience is a must
- Experience managing hardware upgrades, replacing/ managing server projects, interactions with DBAs and app owners
- Experience managing Inventory optimization projects is a Must
- Experience managing Infra, Conversions, Procurement will be a value add
- Determining project scope to include deliverables, boundaries, and requirements.
- Preparing project schedule with milestones and defining tasks
- Managing and controlling scope changes. Facilitate impact assessments of scope change requests
- Communicating outcomes of scope change requests. Updating project documents upon approval of all scope changes
- Dealing with internal and external vendors for completing project task(s)
- Generating project status and milestone reports for the projects
- Accountable for the project budget, forecast, margin, QBR, daily/weekly meetings.
- Setting up new process for accounts (Start to End process setup)
- Defining the project goals and ensuring that the projects are delivered on time.
- Co-ordinate with various support teams in ensuring the smooth functioning of day-to-day projects
- Implementation of new processes/ modification of existing processes based on client requirements
- Develop & maintain productive business relationship with clients & customers aimed at generating repeat business through qualitative service delivery
- Maximize customer satisfaction through prompt resolution of issues
- Good Working experience in both Waterfall and Agile methodologies
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Measure project performance using appropriate systems, tools, and techniques
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors
- Create and maintain comprehensive project documentation
Educational and Soft Skills
- Good educational background, preferably in the fields of computer science or engineering
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills
- Strong working knowledge of Microsoft Office
- PMP, CSM certification is a plus
