Project Manager

**About Us**Spectrum Effect is an emerging company that aims to redefine how mobile operators address RF interference. Spectrum Effect has created a state-of-the-art software solution that performs machine learning-driven, automated analysis of RF interference for mobile operator networks around the world.**Job Location**: Monterrey, Mexico**Responsibilities**- Lead customer projects and collaborate closely with engineering, sales, and IT support to manage and meet customer expectations- Monitor project progress and set deadlines to ensure timely completion of projects- Anticipate and proactively address potential issues as they arise- Serve as the main point of contact for customers during a project- Maintain high quality of project deliverables- Capture and implement feedback provided by customers- Provide updates, communicate critical information, and escalate risks as appropriate to senior leadership- Maintain and update project related documents for customer and internal use**Qualifications**- At least 2 years of project management experience- Able to lead cross-functional teams, multitask, and thrive in a fast-paced, dynamic environment- Outstanding verbal and written communication skills (English)- Resourceful and solution-oriented- Able to think critically; curious to know how things work and why- Excellent organizational skills with strong attention to detail- Able to gain customer trust, effectively manage customer expectations, and maintain a high degree of professionalism- Interest in learning about the wireless communications industry- Proficiency with Microsoft Office suite (Powerpoint, Word, Excel, Outlook)- Experience with Microsoft Teams, Asana, Confluence, or Hubspot is a plus- PMP or CPM Certification not required but is a plus- Bachelor's degree