Mérida, Yucatán, MX
Full-time
Remote
About Us
The Ksquare Group was established in 2014 in Dallas TX, we are an international company with a presence in different countries such as Mexico, the USA, India, and Dominican Republic currently being more than 250 Ksquarians and growing. We offer technological solutions through multidisciplinary Pods specifically designed to meet our customer's needs. Depending on the skills required by every project, the best professionals are selected to bring all their talent together into achieving mutual goals. We authentically care about the comfort, wellbeing, and career growth of all our employees making sure integrity, innovation, leadership, accountability, and collaboration continuously stand by one and each one of us. We believe and trust all our outstanding professionals and realize how special they are but what makes us even special is the family we have become through the years.
The Technology Infrastructure Project Manager is responsible for being a part of the Project Management Office (PMO) for technology infrastructure initiatives. The individual ensures the efficient delivery of large-scale IT infrastructure projects, aligning them with business objectives. They establish project governance, oversee resource allocation, manage risks, and monitor progress to ensure successful project completion within scope, time, and budget.
**Responsibilities**:
Develop comprehensive project plans, defining scope, objectives, and deliverables.
Create timelines, budgets, and resource allocation strategies.
Lead, motivate, and manage project teams, ensuring they work cohesively and efficiently. Provide direction and support to team members.
Establish and maintain clear communication with clients, team members, and senior leadership.
Provide regular project status updates and manage expectations effectively.
Identify potential risks and develop strategies to mitigate them.
Monitor and address issues as they arise to keep the project on track.
Set and maintain quality standards for project deliverables.
Conduct regular quality checks to ensure compliance with best practices and industry standards.
Allocate and manage project resources, including personnel, equipment, and budgets. Optimize resource allocation to achieve project goals.
Quickly identify and address project-related issues and obstacles. Use critical thinking and problem-solving skills to find effective solutions.
Adapt to changing project requirements and scope. Implement changes effectively while minimizing disruptions to the project's progress.
Ensure a smooth project closure process, including client acceptance, documentation, and knowledge transfer. Conduct post-project evaluations to identify lessons learned.
Align project goals and outcomes with the organization's strategic objectives. Ensure that project work contributes to the overall success of the business.
**Requirements**:
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. A Master's degree in IT or an MBA is a plus.
**Certifications**: PMP, ITIL, or equivalent project management certification. Agile/Scrum certifications are a plus.
5+ years of project management experience with a strong focus on IT infrastructure (e.g., cloud platforms, data center management, networking, and cybersecurity).
Proven experience in setting up and managing a PMO in a technology-driven environment.
Experience with complex, multi-disciplinary IT infrastructure programs (e.g., multi-cloud strategy, software-defined networking, or large-scale system migrations).
Familiarity with IT infrastructure components, including servers, storage, networking, cloud services (AWS, Azure, Google Cloud), and cybersecurity.
Experience with project management tools such as MS Project, JIRA, Trello, or Asana.
Understanding of ITIL service management principles and how they relate to infrastructure projects.
Project planning and management, Leadership and team management, Risk assessment and mitigation, Quality control and assurance, Budget and resource management, Project closure and evaluation.
High level of proficiency with time management, budget management, cost control, and resource optimization.
Strong leadership and organizational skills, with the ability to manage multiple complex projects simultaneously.
Expertise in stakeholder management, with strong communication negotiation and conflict resolution skills.
Analytical mindset, with the ability to resolve complex issues and make data-driven decisions.
Ability to work under pressure and meet tight deadlines.
Problem-solving and decision-making.
Familiarity with Agile, Waterfall, and hybrid project management methodologies.
Ability to travel to the US upon hiring.
The Ksquare Group does not and shall not discriminate based on race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activiti