.**About Seso**Seso is the first end-to-end recruiting and workforce management platform for the agriculture industry. Our mission is to provide agricultural workers with meaningful, safe employment opportunities; provide security for the most critical aspects of America's food production system; and reduce admin costs to employers through software. We are addressing American farmers' biggest pain point - access to qualified labor - through a software-enabled labor solution that automates the H-2A visa, an uncapped visa for seasonal farmworkers.**About the Role****Responsibilities**- **Customer Communication and Education**- Responsible for communicating priorities and processes to audiences that have both extensive H-2A experience as well as others who are new.- Own overall customer relationships, including customer satisfaction, retention, and upselling efforts.- **Project Management**- Leading a team of analysts with efforts that allow for thousands of farmworkers in Mexico, Central America, and South Africa to temporarily and safely migrate to the U.S to get life changing opportunities.- Handling kickoffs, communication and post-arrival follow up.- Set expectations clearly and upfront and maintain high engagement and satisfaction across a broad group of customers.- Manage a portfolio of accounts.- **Continuous Improvement**- Reporting to the Head of Worker Operations in continuously improving Seso's operative plan as our Engineering team rolls out more world class tech tools.- Identifying process improvement opportunities so the company can build systems, tech and automation around it.**Skillset**- 3+ years of experience in customer facing roles in a fast-paced environment- Proven track record of success in project management and a displayed technical aptitude.- Excellent organizational skills and ability to prioritize, delegate, multi-task and execute.- 1+ years of experience in team leadership or project management roles.- Ability to navigate complex and emotional situations in a professional manner- Superior communications skills (presentation, written, & verbal) in order to communicate effectively across levels and organizations.- Demonstrable interest in improving the lives of farmworkers.- Fluent in Spanish**Benefits**:- Talented and fun teammates who don't take themselves too seriously- Competitive Salary and meaningful equity- Excellent medical and dental insurance plans- Flexible work schedule and unlimited vacation- Budget and support for personal development- Last week of the year off for company wide winter break- Company sponsored team events- Seso Inc. is an Equal Opportunity Employer. Seso Inc. does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law