There are 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before in our 175:
year history. Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.
Title:
Project Manager Operation
Primary Location:
Mexico (MX):
Coahuila
JD Shared Svcs:
Saltillo
Function:
Customer and Product Support
John Deere is a foremost leader in the ag equipment business, and we continue to put a solid stamp on other industries. For over 150 years, the company's portfolio of groundbreaking products has grown to include industries related to and outside of agriculture, including Turf, Construction and Forestry and Wind Technologies. The image of John Deere is no longer that of a signature green tractor meandering across a field; it's been replaced with an image of acceleration, swift progress, and innovative leaping toward the company's 200th year. The product line alone serves as proof with advances in machine performance, equipment automation, fleet management, and John Deere's ongoing investment in emerging markets.
Note:
Main Responsibilities
The Small Tractor Product Support Team has a clear, strategic vision:
to be a place where a diverse mix of talented people want to come, to stay and do their best work while
As a Machine Support Specialist for Small Tractors and Loaders, you will....
:
Provide product and customer support for complex technical issues, primarily through the DTAC system.
:
Develop field solutions leveraging our engineering, quality, field teams, channel partners expertise and customer's feedback.:
Identify emerging issues and put together detailed evidence packages to start formal Corrective Action Reviews.:
May participate in Product Improvement Program (PIP) development and on problem solving teams.:
Provide advanced research for Model Product Development Program (PDP) projects or product improvement programs within Product Support as requested.:
Travels as necessary to collect failure data to provide problem definition on advanced problems.
What Skills You Need:
Strong problem:
solving skills.:
Strong communication skills.:
Ability to read engineering prints and schematics (1 or more years of experience).:
Experience diagnosing and troubleshooting complex technical issues, particularly in hydraulic and electric systems (1 or more years of experience).:
Willingness to work a flexible schedule to assist in greater technical coverage to our dealers.:
Ability to travel domestically and internationally, up to 25.
What Makes You Stand Out:
International work experience with multi:
cultural relationships.:
Experience with critical customer conversations.:
Knowledge of DTAC (Dealer Technical Assistance Center) system.:
Knowledge or experience on supported products and their functions.:
Agricultural background.
**Education**:
Bachelors degree on Engineering, Agriculture, Technology or Manufacturing.
At John Deere, you are empowered to create a career that will take you to where you want to go. Here, youll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement.
John Deere:
a proven business leader:
watch your potential grow.
