**Responsibilities**:
- Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
- Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
- Organizes new challenges and drive business results.
- Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes.
- Drives end results of the project as a representative of the business.
- Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.
- Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
- Assesses project risk potentials and discover potential problems before they occur.
- Applies a proactive approach in routinely tracking the project participant progress against project goals.
- Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
- Identifies and where required amends the approach to the context and constraints of each project.
- Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
- Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
- Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
- Promotes partner involvement through effectively communicating project status upward and to the Client.
- Applies lessons learned from recent projects to future projects.
- Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
- Proactively follows escalation and change control processes.
- Owns all management reports on a given engagement.
- Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
**Qualifications**:
- 5-8 years of project management experience - preferably from a mortgage or financial services environment
- PMP certification strongly preferred, Six Sigma a plus.
- Ability to develop project plans, manage individual deadlines and goals.
- Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
- Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
- Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
- Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
- Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
**Education**:
- Bachelor's/University degree, Master's degree preferred
**Funciones generales del puesto**:
- Administrar un proyecto, o varios proyectos al mismo tiempo.
- Ser responsable de supervisar que se cumplan los objetivos del proyecto (s) y aprovechar la experiência para inspirar un sentido de propósito compartido con los stakeholders.
- Utilizar la metodología de mejores prácticas de PMO para crear un plan del proyecto que se adapte a las necesidades de las partes interesadas o los clientes y alcanzar los resultados esperados dentro del presupuesto.
- Ser responsable de preparar, mantener y presentar los informes de actividad/progreso claros y concisos, así como informes de registro/administración oportunos.
- Hacer uso de herramientas de MS office, como filtrados, tablas dinámicas, querys, entre otros, para el manejo de la data y la presentación de informes, con calidad en datos y controles.
- Evaluar los potenciales riesgos del proyecto y descubrir los problemas potenciales antes de que ocurran.
- Aplicar un enfoque proactivo en el seguimiento de rutina del progreso de los participantes del proyecto frente a los objetivos del proyecto.
- Articular problemas, reunir a las personas adecuadas para resolver problemas y saber cuándo se ha abordado y resuelto correctamente el problema.
- Aplicar las lecciones aprendidas de los proyectos recientes a proyectos futuros.
- Promover las buenas relaciones laborales en todo el proyecto, cultivando las habilidades necesarias para obtener confianza y comunicación en todas las partes interesadas del proyecto
