Description
Education:
- A degree in Computer Science or a related discipline; or equivalent work experience
Experience:
- 15 – 18 years of working experience in the IT industry.
- 10 years of experience in project management
- Other relevant experience in a related technical field (application development, deployment/implementation and infrastructure)
- Work experience in a professional services industry, and in multinational company/global firm is preferred
Certification Requirements:
- PMP and/or Prince 2 Practitioner Certification would be advantageous
- Agile certification would be advantageous
Familiarity with ITIL v2 or 3 would be advantageous
Position Summary:
Essential Functions of the Job:
- Successfully execute the project to agreed schedule, budget and scope
- Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
- Plan the project based on a defined need – results in detailed scope/budget/schedule baseline
- Monitor and control the work to ensure that the project remains on track and in control
- Plan for and manage change
- Reports on variances to the approved project baseline
- Close the project to formalize acceptance of the project result and release project resources
- Interface and communicate with project team, management and stakeholders
- Manage project work and resources to enable successful and timely completion of the project
- Performs gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors
- Delivery of projects aligned to overall business and technology strategies and architectures
- Work within defined governance processes
- Support development of business cases with the customer team including leading on the solutions estimate
- Lead the development of the project charter and scope, and ensure delivery of the solution to schedule, budget and scope
- Develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales
- Manage to the objectives and plan by thorough risk, issue and change management across both business and IT parts of the project
- Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables
Analytical/Decision Making Responsibilities:
- Monitors and manages project baseline to ensure activities are occurring as planned - scope, budget and schedule – manages variances
- Proactively performance monitoring and reporting on project/program scope, time, cost, quality, risks and overall project/program health.
- Leading the project/program team, working with global executives, management teams and IT Services Teams to ensure project/program success.
- Proactively identify risks and issues on projects - leading team to develop risk management and issues management plans
- Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
- Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
- Develop and manage plans to address project strengths, weaknesses, opportunities and threats
- Analytical skills and problem solving skills needed to manage multiple factors on a project simultaneously
- Demonstrate business analytics to manage and meet sponsor and customer needs
Knowledge and Skills Requirements:
- Experience of managing IT projects with personal accountability for delivering to time and cost for large, complex projects typically from $100,000 up to $5m in value and 6 to 18 months in duration
- IT Infrastructure Management Knowledge – Networking (Cisco), Sever Management, Computing, Voice & VoIP, etc
- Mastery of project management methodology, tools and templates (includes project planning, schedule development, scope management and cost management)
- Track record of customer focus, based on openness, trust, and delivering on promises
- Not mandatory but desirable - management skills to manage one or more large,
complex projects simultaneously
- IT background with experience across the systems development life cycle with experience in all project phases – plan, initiate, elaborate, design, build, test, implement.
- Knowledge and use of industry-standard project methods, tools and techniques e.g. RAIDS, budget, communication
- Strong team working skills across matrixed client, supplier and geographically dispersed virtual teams
- Strong communication and interpersonal skills (includes negotiation)
- Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
- Leader in the use of IT methodologies, processes and standards for project management
- Experience in working with Global teams – internal resources, contracting resources, suppliers/hardware & software vendors
Other Requirements:
- Willing to work in shifts to support APAC, Americas, or EMEA, as per the business need.
