.ICON plc is a world-leading healthcare intelligence and clinical research organization.
From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organizations.With our patients at the center of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.Our people are our greatest strength, are at the core of our culture, and the driving force behind our success.
ICON people have a mission to succeed and a passion that ensures what we do, we do well.
**PRM Associate I role**:To work as a member of the Planning and Resource Management (PRM) group to ensure timely and appropriate responses to new and existing business opportunities, on behalf of and relative to the staff and services of PRM and the Clinical Operations Department.
**Responsibilities**:- Propose staff and provide CVs for potential projects, following agreement of applicable functional counterparts e.G.
CRA Managers or CTM Directors, focusing on the skill sets required by the Sponsor and the availability during the timeframe of the study.- Oversee and update the resource management database tool in relation to staff allocation to projects, as appropriate and issue allocation reports etc as required.- Maintain and improve accuracy of information stored in the resourcing database for the assigned staff pool re reservations, unfilled requirements, skills and all other PRM-maintained information.
Ensure updates are submitted to the designated PRM colleagues in a timely manner and contain accurate information; Provide regular and ad hoc reports and information to functional leadership which is up to date, accurate and timely.
Support CV database management.- Support PRM Manager in providing clear and detailed information for inclusion in proposals after reviewing RFIs and RFP- Produce and analyze reports that accurately forecast future resource needs/resource availabilities, required skills, headcount to sell, and recovery and utilization rates.- Ensure optimization of assigned versus costed resources by carrying out a continuous review of resource allocation to projects and highlighting discrepancies.- Work with functional management, Business Development (BD) and clinical study teams, proactively and when requested, to ensure resource requests are resolved within the Service Level Agreement (SLA) timelines; communicate with all parties in a timely manner, to support customer satisfaction.- Use existing procedures to solve problems; analyze information andstandard practices to make judgments.
Over time, will develop knowledge of precedents to enhance problem solving.- Undertake other reasonably related duties as may be assigned from time to time