Project SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
Write the next chapter of your ABB story. This position reports toSales Support Manager - Customer Support
Your role and responsibilitiesIn this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.
The work model for the role is: #L-Hybrid
This role is contributing to the ELECTRIFICATION Team and Stakeholders.
You will be mainly accountable for:
• Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
• Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
• Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
• Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Qualifications for the roleBachelor's Degree from an accredited university or college Minimum 4+ years of experience in a project management, engineering or manufacturing role; Proven leadership skills and ability to effectively manage a matrix team / organization, including leading cross-cultural teamsHigh energy level, self-starter, highly analytical, and strong customer serviceStrong organizational skills with high attention to detail and sense of urgency in dealing with tasks. Experience in electrical manufacturing for switchboards, transformers, panelboards, motor control centers, and/or other electrical componentsMore about usWe value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory
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