No phone calls or emails from recruiters or employment agencies. Do not contact us with unsolicited services or offers. All candidates must apply directly.Who We AreHere at Marshall Reddick Real Estate, we are a fast-paced, software-centered, and rapidly changing full-service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150+ members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide.The OpportunityWe are in need of a self-starting, reliable, and eager customer service professional who will contribute to the amazing culture that is Marshall Reddick Real Estate. We're looking for a proactive team member to make an immediate impact in our Property Management division. The main objective of this position is to handle and filter all incoming maintenance requests through AppFolio, communicate with vendors, and ensure requests are resolved in a timely manner. We are looking for a quick learner who is proactive, can take direction well, and shows initiative. This position will require excellent organization, attention to detail, and time management skills to exceed expectations of our tenants, owners, and vendors. You will have the privilege of communicating with landlords, when needed, regarding the status of their properties.We have a need to hire a full-time, independent contractor to work remotely from Mexico and support a portfolio of properties in Texas.Location | Remote - Mexico (Mexico City, Guadalajara, or Monterrey)Shifts | Monday - Friday, 8:30am CDT - 5:30pm CDTWhat We OfferHourly Rate | $10.00 - $12.00 USDBonus Pay | U.S. Holidays + Time OffWhat You'll DoRespond to all tenant maintenance requestsContact, coordinate, and dispatch vendor(s) to propertiesCommunicate with landlords to obtain approval for make-ready or maintenance repairsWork closely with Maintenance Managers to maintain a vendor listOnboard new vendors, obtain documentation, set up portal accessPrepare move-in/move-out reportsMust be available for on-call emergency rotationWhat Qualifies YouFluent in English and Spanish to include written and verbal communicationPersonal laptop/computer, high-speed internet connection, and home office spaceExperience using property management software, AppFolio is a huge plusProperty management experienceCustomer service experienceExperience working on a team with daily communicationWhat Sets You ApartCustomer service mindset and positive attitudeAbility to learn quicklyHighly self-motivated and willing to put forth extra effort consistentlyPassion for real estate and motivation to learnExperience with CRM software, SuiteCRM a huge plus#J-18808-Ljbffr