C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.
" PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" Job Title : Property Management Coordinator
Job ID : DOVJO
Industry : PM
Location : LATAM
Hours : Monday-Friday, 10:00AM - 07:00PM EST
Pay rate : $6-$8/hr
Target Start : At least December 2nd week
About the Client: The client is a multifamily property management company based in New York City, specializing in providing high-quality services for tenants across approximately 30 properties. With a commitment to excellence, they prioritize efficient tenant communication, timely repairs, and seamless property operations. Values professionalism and bilingual capabilities to better serve their diverse tenant base, including a significant number of Spanish-speaking residents.
Position Summary
We are seeking a full-time, Property Management Coordinator to support property management and customer service tasks. The ideal candidate will demonstrate strong communication skills, basic computer proficiency, and the ability to follow protocols effectively.
Key Responsibilities Tenant Communication:Respond promptly to calls, messages, and emails from tenants.Address inquiries and resolve tenant issues professionally and efficiently.Work Order Processing:Process repair and maintenance requests using established protocols.Post updates and coordinate tasks in WhatsApp chats.Follow up to ensure completion of requests.Scheduling and Coordination:Arrange repairs and maintenance schedules with workers, porters, and repairmen.Maintain and update the housing court calendar.Administrative Support:Send rent breakdowns to attorneys and handle related communications. Copy and paste rent details into email templates accurately.Write notes and summaries for housing court matters. Qualifications Bilingual Proficiency: Fluent in English and Spanish (required).Customer Service Skills: Strong interpersonal skills to handle tenant concerns with patience and professionalism.Technical Skills:Proficient in basic computer tasks, including email, copying/pasting, and uploading/downloading files.Familiarity with property management tools is a plus but not required.