Job Description - Public Area Cleaner (HOT0AYVI) Work LocationsHilton Vallarta Riviera All Inclusive Resort
Carretera Barra de Navidad Km 4.5, Zona Hotelera Sur
Puerto Vallarta 48390
A Public Area Cleaner is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks.
What will I be doing? As a Public Area Cleaner, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. A Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:
Ensure cleanliness of all public areasCarry out lost property proceduresManage customer service issues quickly and effectivelyManage master keys in his/her possessionUndertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooingReport maintenance issues to Maintenance/Engineering DepartmentCheck public areas and toilets taking remedial action where necessaryComply with hotel security, fire regulations and all health and safety legislationCarry out any other reasonable task set by the hotel's managementWhat are we looking for? A Public Area Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsAbility to work on own or in teamsIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Experience in a similar position or industry What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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