.**Número de Empleo** 24063027**Categoría de Empleo** Sales & Marketing**Ubicación** Mexico Regional Office, Ejercito Nacional No. 350 Suite 4C, Mexico City, MÉX, Mexico VER EN MAPA**Horario** Full-Time**¿Ubicación remota?** Y**¿Reubicación?** N**Tipo de Posición** Management**JOB SUMMARY**Crisis Communications PR is a strategic function, encompassing the actions we take to influence our external guests, internal guests, owners, company and community at-large. Reputation management, proactive publicity measures, and civic involvement are all means to accomplish the goal of protecting our hotels, brands and business perception of the public at-largeThe Crisis Communications Manager, CALA is a key member of the PR Center of Excellence team and responsible for providing participating CALA hotels crisis communications support during events or situations that pose a threat to a hotel's reputation. Under the direction of Sr. Manager, Communications & PR, the role will assist General Managers and property teams with media inquiries, external/internal guest communication, tracking and creating reports, and providing internal communications support at a corporate level. The Crisis Communications Manager liaises with Area PR Directors in the COE, Social Media and Field Marketing teams, as well as the VP, Comms & PR, CALA, Franchise Services, the legal department, global security and more. The position is home office based in Mexico City, Mexico.CANDIDATE PROFILEEducation and Experience- 2-year degree from an accredited university in communications, journalism or public relations- 3+ years' communications-related experience in a corporate/brand/hotel environment- Strong written and verbal communication skills in English and Spanish- Strong analytical skills- Familiarity with popular consumer and industry relevant media outlets in Latin America and the US- Strong interpersonal and relationship skills- High degree of integrity and confidentiality- Sound judgement and discretion- Strong organizational and planning skills- Ability to work well and maintain composure under pressure- Ability to manage various senior level stakeholders- Agility to effectively manage multiple tasks simultaneously and adjust priorities- Able to work independently as well as part of a team- Proficiency in Microsoft Word, Outlook, PowerPoint, Excel, and basic graphic design computer software- Knowledge of Cision and other media monitoring tools a plus**CORE WORK ACTIVITIES****Crisis Communications**Provide general assistance related to supporting the reputation of all Marriott International hotels across the Caribbean and Latin America, including corporate and internal communications support. Tasks include:- Exhibits exceptional communication skills throughout all functions of the job (i.E., media, guests, department managers, and fellow employees).- Assumes primary communications role for crisis/incidents/events (e.G