.Who We ArePALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, leadership and culture for the future. We are a community of innovators, designers and technologists across 10 offices and five continents (France, Spain, Hong Kong, Singapore, Thailand, Australia, Mexico, USA, Brazil and Colombia).We're committed to helping businesses transform our world for the better. We're proud to be a World Economic Forum (WEF) New Champion, and a B Corp-certified company in México, Singapore and Hong Kong, currently working towards certification across all other locations.Our Impact in PALO ITUsing our B Corp certification and WEF status as our north star, we're eager to adapt to change, learn from our experiences and move to meet our planet's urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:Become a climate net-zero companyAttain 50% of revenue from projects with a positive impactTrain 100% of our workforce on impactAchieve B Corp certification among all 11 of our offices across the globeAttain 90% happy employees at PALO ITOur clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.What does your job look like?As a QA Automation, you will be responsible for defining the strategy to ensure the quality of products. This role requires strategic thinking, planning, and knowledge of the product development lifecycle. It will provide direction, mentorship, and coaching to QA teams to ensure both automated and manual efforts. You will be working closely with the DevOps team to define solutions for each platform. You will take the responsibility for ensuring tasks such as test planning, test execution, quality assurance, and issue tracking are carried out effectively.Your main responsibilities will be toLead the charge on maintaining and improving our QA Automation framework.Work with a small and nimble engineering team to ensure that new features are continually shipped with the highest quality and automation coverage.Collaborate with key partners including product management, data science, behavioral health specialists.Review and maintain test case design in TestRail.Support performance testing processes and script maintenance.What you need to succeed on this roleYou're able to make decisions while taking into account multiple considerations (e.G., business, product, development, individual needs, etc.)You're able to communicate ideas and plans clearly and build support for them.You're able to push back, when needed, with care and reasoning.You're able to deal with the unknown and adapt the plan