Qa Controller

.Function: Supply ChainLocation: Guanajuato, MEX, MXWork Arrangement: HybridPosition Title:EXO QA ControllerReports to: EXO and Logistic Quality Leader, AmericasDirect Reports: NoneScope / Brands: Wella Hair & Nail TPMs AmericasABOUT THE WELLA COMPANYTogether, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.For additional information about the Wella Company please visit www.Wellacompany.Com.THE ROLEWella is seeking an individual to join the External Operations (EXO) Quality department, responsible for administrative tasks in quality for Third Party Manufacturers (TPMs). The role is part of the Americas EXO Quality team, located in the US and in Mexico. The position covers various activities and projects to analyze complaint reports, document non-conformances, routine product release and other administrative tasks related to Quality function.KEY RESPONSIBILITIESManages regular product inspections and the release process in SAPReports, manages, and investigates product non-conformances and complaints in collaboration with the TPM and relevant internal functions on a daily basisPerforms Complaint Trend Analysis on a monthly basis.Prepares monthly Scorecard for all Americas TPMsReviews Batch records, COAs and communicates with TPM for any discrepancy