.Who we areAmerican International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.Get to know the business (Choose the relevant description)General Insurance is a leading provider of insurance products and services for commercialand personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers througha diversified, multichannel distribution network.About the roleWhat you need to know:- Guarantee the correct and timely policies issuance in accordance with policies and procedures; to be able to offer quality products and comply with established issuance standards.- Activities Description: To review the information registered in the system (issued policy) comparing it with the underwriter's proposal and the agent/broker's work order, to assure the correct issuance by identifying differences, requesting the issuance analyst to correct them if an error is identified, thereby avoiding customer complaints. In addition, this position searches for solutions to reduce the number of errors by improving service and avoiding reprocessing.What we're looking for:Behavioral competencies:- Communication skills: communicating and receiving information clearly.- Analytical Thinking and Decision Making: Analyzing data and situations, to see cause and effect and make appropriate decisions that are consistent with available facts, constraints, and likely consequences.- Customer Orientation: Ability to anticipate customer needs (internal and external), address them, and constantly seek new ways to exceed customer expectations to enhance business value.- Adaptability: Ability to adapt and work in the face of new situations, individuals, and groups.Functional competencies:- Data Analytics: Strong understanding of quality performance data.- Business SLAs: Understanding of business expectations in terms of key deliverables.- MS Office Proficiency: Knowledge and ability to use data processing packages such as MS Office, advanced/intermedia Excel.A look at our benefitsAt AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community