.**Career Area**:Manufacturing & Supply Chain**:Manufacturing is at the heart of our company. For more than 90 years, Caterpillar has been providing innovative customer solutions - from the track-type tractor that gave us our Caterpillar name, to the diesel engine, the elevated sprocket, the hybrid excavator and more. Without our worldwide manufacturing employees, none of this would be possible. They touch everything we make that digs, powers, builds, crushes, cuts and operates. Quite simply, it's every product we sell, every service we provide and everything in between.**JOB PURPOSE**:To perform a variety of quality duties related to the development and implementation of methods, procedures and equipment supporting the Caterpillar Quality Management System (QMS). This role is fundamentally a reactive quality role responding to daily issues found in the manufacturing facility**JOB RELATED STATISTICS**:Indeterminate**JOB DUTIES**:The position performs analytical process steps described in the Caterpillar Quality Management System and provides feedback to ensure continuous process improvement. Typical steps include collecting/analyzing quality data and investigating nonconformance to determine permanent resolution.Executes global quality processes as defined in the Caterpillar QMSCoordinate and conduct internal quality auditsAdminister area metricsDraft and submit local training and documentation as necessarySupport certification activitiesPerform short-term Quality activities such as responding to requests for print interpretation, deviation requests, engineering changes, inspection methods, etc.Coordinates various Quality training programs as well as the sample part program.Identify, analyze, and resolve non conformance. Investigates problems on worked purchased finished, rough, and interplant material. Coordinates long-term investigation programs as required.Investigates, develops and implements electronic clerical or data handling systems to increase the capability and efficiency of the division.Generates periodic reports regarding the quality status of high dollar suppliers and any significant trends indicated by the data.Provide technical expertise in the analysis, development and implementation of new and revised systems and instructional methods.The position is a specialist within the group and provides interpretation and problem solving advice to others inside and outside of the department.Typical internal customers include employees from two or more work groups in a Division. The position's primary customers are internal. Most of the problems faced by the position are similar to those faced before and follow a pattern. The incumbent resolves issues by selecting the best solution from a few choices
