Quality Area Manager, Worldwide OperationsAmazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as a Quality Area Manager.
As a Quality Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and coaching your team. As a servant leader, the Quality Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance, and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer's Amazon.com order and the acts of picking, packing, shipping, and delivering their order to meet or exceed their expectations!
Job Requirements:Must be able to perform the following tasks, with or without reasonable accommodation:Stand/walk for up to 10-12 hoursWalk in/and around the warehouse with great frequency; many facilities are over a quarter mile in lengthAccess all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)Regularly bend, lift, stretch and reach both below the waist and above the headLift and move items up to 49 poundsLocations and Placement:
The position is NOT a corporate role and will be located in a Fulfillment Center.
Key Job ResponsibilitiesLead, manage, and develop a team of 20 to 50 Amazon AssociatesCommunicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when neededCreate, manage, and support recognition and communication programsSupport all safety programs and OSHA compliance to ensure a safe work environment for all AssociatesEnsure procedures are followed for building security and product loss preventionPartner with the management team to establish and maintain quality control standardsDevelop performance goals and objectives to achieve customer demand and ensure accuracy and qualityBASIC QUALIFICATIONS2+ years of employee and performance management experienceBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experienceWork a flexible schedule/shift/work area, including weekends, nights, and/or holidaysPREFERRED QUALIFICATIONS1+ years of performance metrics, process improvement, or lean techniques experiencePosted: September 23, 2024
Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.
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