.Job description If you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.We are currently seeking an experienced professional to join our team in the role of Quality Assurance AnalystThe Lead Exploratory QA role will be embedded within cross functional teams from the QA & Test discipline, the role will be responsible and accountable within the Pod/team for the QA and test activities in relation to exploring the software from both a technical and customer perspective to ensure maximum quality is achieved. This will include leading coordinating QA and test activities within the Pod, defining the testing to be done, providing any required metrics, and collaborating with other members of the cross functional team participating in the sizing and planning of sprint deliverables. This includes contributing to the definition of requirements from a QA & Test perspective, following the Behaviour Driven Development methodology and will require collaboration with other stakeholders inside and outside of HDS to ensure the quality of the deliverable to our customers.Identify and raise concerns for any future/forward planning tasks e.G. resource constraints, downtime, late delivery etc. Provide estimates for the small/medium task within project deliveryActively involvement into project requirements to project journey meets business & customer standards highlighting appropriately issues or improvements during requirements / testing phasesOwn and progress the resolution of day to day issues that may block progress e.G. blocking defects / environment issuesPre-empt and resolve potential issues that may impact future delivery e.G. resource constraints, downtime, late delivery etc Provide estimates for medium /large projects incorporating all appropriate test phases for your delivery e.G. functional & non functional, escalating and reporting to managerReview and validate estimates provided by coordinator where appropriate, challenging any concerns Effective use of resource on your projectUse informed and considered decisions to drive implementation of improvements to make delivery more efficient saving time and/or money e.G