Quality Assurance Eng

**Location**:Puebla, MX, 74160Job Requisition ID: 2502**Requirements of the position profile**:- Engineering degree, (Industrial, Mechanical, or similar)- Advanced English- Manufacturing processes knowledge.**Specific skills and knowledge**:- Knowledge in quality core tools (SPC, APQP, PPAP, MSA, PFMEA)- Problem-Solving skills and tools such as 8D, Root cause analysis techniques, etc.- Experienced working with cross functional teams; ability to work in teams and act with accountability- Able to develop and present conclusions based on analysis.- Passion for meeting customer needs- Willingness to travel.**General Description**:- Act as primary quality representative to external customers to provide technical support and serve as complaint coordinator- Lead quality critical issues, investigations, and corrective actions with high sense of urgency- Attend and lead meetings with customer to provide updates on quality issues and continuous improvement items.- Analyze and coordinate warranty returned parts- Responsible for monitoring Customer Quality KPIs