Quality Assurance Supervisor

Detalles de la oferta

.Company Overview:DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America, and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.For more information, please visit: www.Didiglobal.Com/newsTeam Overview:We are looking for a responsible supervisor to oversee the workflow at our facility. The position is complex. It won't just be someone who oversees the work of others. A supervisor is also responsible for advising, solving problems, and serving as a liaison between subordinates and upper management.The ideal candidate will be a competent person who knows how to guide and train employees. He or She will have a thorough knowledge of the processes inherent to the responsibility of the position and will be oriented and focused on results. The objective will be to ensure that operations are carried out in a productive manner to ensure the correct KYC process.Role Responsibilities:Organizing workflow and ensuring employees understand their delegated roles or tasksMonitoring employee productivity and offering feedback and adviceMaintaining record of hours worked and personnel recordsTransmitting information from the management team to employees and vice versaPreparing and sending performance reportsHiring and training new employeesEnsuring compliance with company and legal policies and procedures and taking disciplinary action if the need arisesRole Qualifications:More than 3 years relevant experienceBachelor's degree or above in finance, business administration, or similarMore than 1 year in a leadership support roleAdvanced English proficiencyCritical thinking skillsFacilitator in solving problems raised by the teamWork as key contact with other areasEmpower the team, help improve the performance of the team and the entire business teamIdentify opportunities in efficiency and quality optimization when leading the respective areasAct as an important disseminator of DiDi CultureExperience in the financial industryEEO Statement:We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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