Quality Coordinator

IMPORTANTE CALL CENTER, A NIVEL NACIONAL SOLICITA COORDINADOR DE CALIDAD (QA)**Responsibilities**:Reporting and visibility of operational metricsMeetings with clientscalibrationsTeamworkMaintain compliance with company policies and proceduresDevelopment of action plans based on AOP detectionOriented to achieving KPI'S and QA results**Requirements**:Advanced management of Google Sheets, Google dashboards, etc.Knowledge of PC skillsEnglish B2Good spelling and reading comprehensionDiction and excellent communication skills2 year experience of same or similar position**We offer**:Base SalaryLaw benefits, from your 1st dayJob stabilityGrowth and career plan**PLACE TO WORK**: Av. Benjamín Franklin 161-3rd floor, Hipódromo, Cuauhtémoc, 06170 Mexico City, CDMXBeing a socially responsible and inclusive company, we do not discriminate for any reason, cause or circumstance and we do not request medical certificates of non-pregnancy or human immunodeficiency virus.