.Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.We welcome people of all backgrounds. A career with Flex offers the opportunity to make a difference, invest in your growth, and build great products for our customers that improve people's lives. Together, let's create the extraordinary!Job SummaryTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Quality located in Guadalajara, South CampusReporting to the General Manager the Director, Quality role involvesDirects and coordinates activities of personnel engaged in some or all of the following areas: material planning, distribution, inventory control, material research, purchasing and supply chain management by performing the following duties personally or through subordinates.What a typical day looks like:- Responsible for the site end-to-end manufacturing process quality and product quality to comply requirements and customer specifications.- Drive investigation and resolutions of non-conformances found in materials, manufacturing processes and systems including audits.- Drive investigation, implementation, and effectiveness of corrective actions as a results of customer complaints, supplier issues, internal process discrepancies, systems or audit related findings.- Lead customer facing meeting, reviews and issues and drive diligently towards closures.- Prepares and implements QA Policies and Procedures.- Reviews discrepancy reports and implements corrective actions.- Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded.- Conducts presentations to staff as required.- Establishes QA objectives and creates plan of action.- Cooperates with top management personnel in formulating and establishing company policies, operating procedures and goals.- Evaluates content of reports from product assurance program department heads and confers with top management in formulating fiscal budget for product assurance program.- Confers with engineering about quality assurance of new products designed and manufactured.- Reviews technical publications, articles and abstract to stay abreast of technical developments in industry.- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.The experience we're looking to add to our team:- Typically requires BA/BS/ MBA in a related field