.Requisition ID: 40579- Job Location(s): Reynosa, MX- Danfoss is looking for a _**_Quality Engineer_**_ for our plant in Reynosa, Tamaulipas. You will be responsible for _Supervise RMA team to manage RMA process to effectively provide service to customers issuing quality claims. RMA Quality Engineer will lead the team to successfully achieve goals of this area: RMA inventory, Customer Responsiveness time, RMA Open/Closure ratio._**Responsibilities**:Responsibilities for this position include, but are not limited to, the following.- Coordinate the importation of Customer returns (Plant Line Rejects and Field rejects) from our Cross Dock warehouse in Texas to Reynosa facilities.- Description: Coordinate the analysis of returns within 7 calendar days of arrival maximum.- Drive BU and SQ team for customer responses before 21 days after arrival.- Coordinate RMA credit processing with local and Global Finance Group; Identify top contributors and drive for improvement.- Follow necessary steps to import / Export rejected finished goods from customer, Plant Line Rejects or Field Rejects.- Credit to Customer; Process Credits to customers Through the right channels of the organization.- Reporting; Summarize Warranty Costs, drive BUs for QIP (Quality Improvement Plans) to drive down PLF / FR DPPMs.**Background & Skills**:- Education: Bachelor degree (Engineering)- Mechanical Engineering (preferred)- Minimum 3 years of experience in quality or manufacturing processes- English (Spoken, Read, Write)- Root Cause Analysis (preferable Red X or Green Belt)- ISO / IATF requirements- OneERP / SAP Knowledge- Warranty Failure Analysis- Continuous improvement- Drive for results- ISO 9001 or similar certifications (AS-9100, IATF 16949)- Problem Solving methodologies (Six Sigma or Shaining)- Core tools- Lean manufacturing**Employee Benefits**:We are excited to offer you the following benefits with your employment:- Career Development- Bonus System- Paid Vacation- Opportunity to join Employee Resource Groups**Danfoss - Engineering Tomorrow**:At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030