.Summit Polymers GuanajuatoQUALITY ENGINEERPosition responsible for supporing product quality assurance functions. Key job functions include new product quality system & tool development, achievement of customer PPAP approval, providing world class support of product quality at external customers, providing support to internal production operations, administration of internal quality systems, and performing root cause problem solving activities in support of quality defect elimination.RESPONSIBILITIES AND DUTIESNew Product DevelopmentPerforms Quality function assignments during product Design Input and Design Output process to ensure all aspects of product quality and quality tools are considered and optimized.Develops, uses, and maintains Summit Polymers and APQP quality documents including but not limited to PFMEA, Process Flow/Control Plan, Quality Inspection Standards, First/Last Piece Instructions, Receiving Inspection Instructions, Dock Audit Instructions, Safe Launch Instructions, etc.Customer Product Quality SupportDevelops and maintains positive working relationships with external customers.Engages immediately in reaction to customer quality concerns, and escalates to Quality Manager and Manufacturing management.Travels to customer locations as required to support containment, investigation, and presentation of corrective actions (or disputes) for customer quality concerns.Breakdowns and reviews customer warranty data to apply corrective actions and proper responses up and including on-site review and investigation at the customer as needed.Internal Product & Quality Systems SupportProvides support for internal plant operations enabling the production of high quality, high value products for our customers.Provides functional and technical knowledge and research in support of manufacturing operations in resolving quality concerns and questions.Develops, maintains and performs internal Layered Process Audits and analyzes findings to take appropriate corrective actions.Participates in other auditing activities including but not limited to customer audits, internal quality audits, supplier quality audits, and internal/external IATF / ISO audits.Problem SolvingLeads, performs and supports Practical Problem Solving (PPS) activities to fully define the problem, determine root cause, and develop root cause based corrective actions to resolve customer, internal and supplier quality concerns.Documents corrective actions on PPS A3 format, and when required on specific customer problem solving / corrective action formats