**Job Responsabilities**- Ensure product quality meets customer requirements by monitoring and addressing production issues.- Develop and lead continuous improvement projects to enhance product quality and processes.- Define, measure, and monitor statistical controls in quality areas.- Monitor quality failures in the CQC area, track the effectiveness of corrective measures, and provide feedback to quality personnel.- Prepare work procedures, visual aids, and quality alerts.- Manage customer complaints, perform root cause analysis, and implement corrective actions.- Develop and manage risk and opportunity matrices (FMEAs).- Oversee the receipt and certification of raw materials and suppliers.- Lead and develop continuous improvement projects and methodologies.- Control and execute validation processes.- Analyze and monitor customer complaints, and track quality issues identified by IPQC, CQC, IQC, and FA.- Monitor New Product Introduction (NPI) runs.- Develop and update departmental procedures.- Conduct internal audits of quality, environmental, R2, safety, and occupational health management systems.- Follow up on supplier field information and issues raised by IQC.- Manage process validation folders and organize related meetings.- Perform special tasks as assigned by your immediate supervisor.- Supervise IQC areas directly.- Report weekly performance metrics through graphs.- Participate in occupational safety training and development activities.**Special Knowledge**:- Understanding of international standards ISO 9001, ISO 14001, ISO 45001, and ISO 27001.- Experience with product transfers, New Product Introduction (NPI), and process validation.- Knowledge of testing electronic equipment (e.G., notebooks, cell phones, radios).- Proficiency in Microsoft Office Suite.**Experience**:- Minimum of 3 years of experience in quality engineering roles within electronic equipment-oriented organizations.- Proven experience in managing client relationships and extensive knowledge of repair processes.**Competencies and Abilities**:- Proficient in English (technical and conversational) with a fluency level of 80% or higher.- Strong analytical skills.- Effective teamwork and leadership abilities.- Proactive attitude with good verbal and written communication skills.**Education**:- Bachelor's degree in industrial engineering or a related field.Tipo de puesto: Tiempo completoSueldo: $30,000.00 - $35,000.00 al mesBeneficios:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaPago complementario:- Bono de asistencia- Bono de puntualidadTipo de jornada:- Lunes a viernesIdioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencial