.**Career Area**:Manufacturing & Supply Chain**:**Build a career**Manufacturing is at the heart of our company. For more than 90 years, Caterpillar has been providing innovative customer solutions - from the track-type tractor that gave us our Caterpillar name, to the diesel engine, the elevated sprocket, the hybrid excavator and more. Without our worldwide manufacturing employees, none of this would be possible. They touch everything we make that digs, powers, builds, crushes, cuts and operates. Quite simply, it's every product we sell, every service we provide and everything in between.A chance to make quality products that matter.**JOB PURPOSE**:The position will have the primary purpose of supporting the Quality Management System within the assigned operational area, by providing expertise and advice on production or product problems fed back from both internal and external customers. To conduct investigations, analyses information and facilitate teams dealing with issues/projects associated with resolution of quality problems.**JOB RELATED STATISTICS**:Indeterminate**JOB DUTIES**:This multi-incumbent position is a Standard Job throughout the corporation that may function in a staff capacity in a particular phase of Quality Assurance responsibilities in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the NPI (New Product Introduction) program and resolution of metallurgical grief for steel/forgings at supplier or plant levels.The incumbent will have responsibilities for Quality Assurance in assigned areas, including product test procedures and specifications, performing audits, improvements of products reliability and customer satisfaction through support of the CPS (Caterpillar Production System), NPI (New Product Introduction) and CPI (Continuous Product Improvement) programs. The position must develops plans and tools that are used to implement or support global quality systems or related process i.E. Cost of Poor Quality, APQP, PPAP, quality certifications, MQ11005 and MQ12005 etc. Implementation of MQ12005 will also align with the corporate requirements of the successful implementation of APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process) tools.This position is required to work with all employees to improve quality practices in their processes through quality manner such as daily coaching, tracking CQI (Continuous Quality Improvement) projects & Scorecard, providing quality support if any poor results or negative trends occur, developing IQC training programs, providing training courses of quality specifications to employees, conducting internal quality audits, facilitating management reviews, etc