**Your Job**Accountable in providing Guadalajara Management team data support and facilitation of customer quality related issues. Has the authority to ensure the integrity and effectiveness of the quality management process is maintained and improved.**Our Team**Accountable in providing Guadalajara Management team data support and facilitation of customer quality related issues. Has the authority to ensure the integrity and effectiveness of the quality management process is maintained and improved**What You Will Do**- Maintain a safe work environment and good housekeeping practices (5S).- Support efforts to improve Quality performance metrics (QN, Scrap, Non-conforming material and Sorting). Organize and oversee the tabulation of summary information for management and customer reports. Help to support & drive Zero-Defect mentality throughout the department.- Support to respond to customer issues by deploying appropriate containment actions and / or corrective actions. In case is necessary Interface directly with customers in a timely and professional manner. Prepare detailed 8D reports.- Provide guidance in the development and analysis of inspection requirements, gaging criteria, SAP requirements, product processing techniques & methodologies.- Plan, execute, analyze and report on product/process change evaluations as well as production problems using appropriate statistical tools.- Work with AQP Engineers, Design Engineers, and Manufacturing Engineers on qualification, PPAP, and Safe-Launch of new and existing products. Participate and support the sustaining and launched process.- Support in the FMEA, control plan, and process flow documentation are effectively deployed in production and that requirements are periodically reviewed for all processes. Developing the inspection routines for process and final audits.**Who You Are (Basic Qualifications)**- Bachelor's Degree in engineering, quality, or management field.- Knowledge in the IATF 16949- Certification standards and auditing.- SAP and quality software (Minitab, etc.)**What will Put You Ahead**- Knowledge of Quality Management Systems and related standards.- Quality system auditing.**Who We Are**At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.