Descripción y detalle de las actividadesOTAY AREA MAIN ACTIVITIES: - Must be an excellent communicator who can resolve customer issues in a timely manner. - Update customers in a timely fashion regarding the status of quality issues or any requests. - Coordinate with Quality Manager to discuss and resolve with multidisciplinary approach product quality issues raised by customers. - Ability to manage cross-functional teams to achieve results quickly. - Ensures processes are followed with New Product Introduction procedures in compliance with design change and change control requirements as per CFR and APQP, PAPP and Validations requirements as applicable. - Proactively communicates in English written and oral with customers - Posses technical problems skills and familiar with standard problem techniques: 8D's, 5 Why's, 7 steps, Ishikawa, etc. and how to professionally answer reports to the customer. - Update customers in a timely fashion regarding the status of quality issues or any requests. - Understands and has experience with ISO9001, ISO13485, IATF, VDA 6.3, internal auditing. - Inform the management team regarding customer feedback and expectations on the product's quality problems. Availability to travel and visit customers.Experiência y requisitos- Education in Electronics, Mechatronics or Electromechanical, industrial or other equivalent Engineering profile. - More than 5 years of experience in Medical/Automotive companies - Demonstrated experience in medical standards. Certified as IATF/ ISO13485 auditor. - Experience in automotive requirements ISO/TS16949 or IATF - Lean and six sigma tools knowledge. Green belt or Black Belt Certified. - Risk Management knowledge and experience - CAPA system experience and use of investigation tools 8Ds, or statistic tools. - Complaints system management experience - APQP, PPAP and Core tools Validation knowledge as per CFR and ISO14385 requirements. - Current Mexican passport and US Visa.OrganizaciónAmphenol ThermometricsCorreo de contactoGiroMaquiladora (Export.)Actividad principalEnsamble de sensores médicos, automotrices e industriales.Número de empleados650**Área** Control de Calidad**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Titulo Profesional**Inglés **Hablado: 90%, Escrito: 90%**Sexo** Indistinto