.The Castolin Eutectic Group is a global leader and pioneer in wear protection, repair and joining technology.
We produce and sell high-quality welding and coating consumables, welding equipment and services.
We enable our customers to achieve sustainable and resource-saving production by extending the service life of machines and systems and by reducing maintenance and spare parts costs.
We thus make a significant contribution to industrial sustainability.Castolin Eutectic has been manufacturing in Mexico for 50 years.
We are based in a purpose-built facility in Cuautitlán Izcalli, Mexico City.Reporting to the Operation Director and working closely with the Global Quality Director, the Quality Manager has an important role in the organisation; ensuring that we offer products of the highest quality to our customers.
**MAIN RESPONSIBILITIES**:- Be an advocate of company values and an ambassador for Quality stewardship across the site.- Lead the Eutectic Mexico Quality Assurance team, having overall responsibility for Quality and providing the team with motivating leadership and clear direction.- Set standards in line with the Castolin Eutectic Quality Management system, industry norms and customer requirements.- Ensure that products are compliant with specification and are fit for purpose.- Implement Quality procedures and production controls at every stage in the production process, monitoring and trending control point data to ensure that production processes are tightly controlled.- Manage and plan Quality control and inspection activities across the site.- Drive Quality & Efficiency into Manufacturing and Supply Chain operations and processes.- Work with the Global Quality Director to grow and develop the Quality Management System, with a focus on the use of Quality Tools and in line with the company's commitment to continuous improvement, excellent product quality and best-in-class customer service.- Ownership of the site Quality Management System.- Maintain ISO 9001: 2015 Quality Management System to ensure compliance.- Management Representative to audit bodies, and Auditor, with responsibility for internal audit process and coordination with audit bodies for external audits.- Responsible for dealing with all aspects of Customer Complaint and Non-Conformance management.- Rigorously focus on eliminating product Non-Conformances, logging and reporting them to the site leadership team, determining Root Cause and implementing Corrective Actions and Preventative Actions - and ensuring that these are fully validated through Non-Conformance review.- Actively work to eliminate Product and Process Non-Conformances, product defects and waste - resulting in an acceptable Cost of Quality and Cost of Poor Quality.- Put in place an effective Quality Inspection Process where both the Quality Inspectors and the Production Operators are fully trained in Production Processes and Product Inspection and evaluation techniques