**Quality Specialist (QKAM) I**Location Irapuato, MexicoFORVIA HELLA is a listed, international automotive supplier. Coming together with Faurecia in the FORVIA Group, we build the world's seventh largest supplier of automotive technologies. As a global market leader in high-growth areas, FORVIA employs 157,000 people worldwide. FORVIA HELLA therein stands for high-performance lighting technology and automotive electronics. At the same time, we cover a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special vehicles with our Business Group Lifecycle Solutions. With around 37,500 employees at over 125 locations, the Company is active worldwide and generated adjusted sales of € 8.1 billion on a preliminary basis in the fiscal year 2023.**YOUR TASKS**- A Support for customers- Support for a specified customer as a central contact for customer and Hella internally, in quality-related issues- Participate in customer calls for discussing the quality situation and, with that, related contexts.- Plan, prepare, and conduct visits to the customer.- Receive and process quality questions, quality problems, as well as customer wishes and customer need quality. In addition, collaborate in working out the tasks resulting from these in cooperation with the appropriate departments.- Carry out fault analysis at 0-km and field failures, evaluate the results, and collaborate in deciding whether the fault was that of the customer or Hella- Process, coordinate, and manage plant-specific issues.**YOUR QUALIFICATIONS****_University degree_****_More than 5 years of experience in a Quality related activity_****_Customer focus with direct interaction experience_****_Organization and results oriented skills_****HELLA Automotive Mexico S.A. de C.V.**ANA ISABEL MORAN PERALESPhone: