Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains.
Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
**Job Purpose**:
Coordinate the Quality Personnel of the plant Quality Auditors, Quality Technicians and Quality Engineers in their charge through developing, implementing and improving methods, techniques and procedures of the Integral Quality System and the manufacturing processes, in order to ensure that it meets the internal requirements, the customer, and ISO/IATF 16949, ISO 14001, ISO 45001.
**Job Duties and Responsibilities**:
Contribute to the resolution of internal problems, external audits and/or customer complaints.
Ensure the quality of processed and finished products, in accordance with established guidelines and procedures, to ensure that they meet the requirements and specifications established by the customer and internal standards.
Comply with the necessary corrective and preventive actions in an effective and timely manner, derived from the audits of the Quality System, to ensure the updating and operation of the Comprehensive Quality System.
Control, issuance and registration of RMAs for returns due to customer complaints
Participate in meetings with Clients in the review of 8D, in the definition and explanation of Root Cause and Corrective Actions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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