.At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.**SUMMARY**Direct Quality and FA Engineers Worldwide for Cisco Workcell Staff in operating within area of assigned responsibilities with a high level of efficiency, integrity and enthusiasm, striving to achieve excellence in all endeavors. Represent the quality function of technical support, in conjunction with other internal support groups with all Worldwide JCI Workcell Members, regarding issues affecting, Quality, lean manufacturing, and six sigma quality initiatives on global customer accounts.**ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.**LEADERSHIP AND MANAGEMENT RESPONSIBILITIESEmployee and Team Development:- Identify individual and team strengths and development needs on an ongoing basis.- Create and/or validate training curriculum in area of responsibility.Performance Management:- JACS experience is required.- Experience with integration and implementation of MES processes and tools/systems- Specific experience with implementation and use of RAD (Real time alerting DPMO software) is highly desirable- Familiarity with various triggering systems (i.E. DPMO, DPM, 3/5 rule etc..)- Detailed project planning skills- Experience with process mapping/improvement and requirements definition and analysis- Experience with definition and documentation of business requirements and system specification- Consulting skills with emphasis on customer acceptance, training, and partnering- Ability to lead team and interact with all levels of management in a matrixed and political environment- Team player and flexibility to deal with ongoing change and customer resistance- Guide part selection for new components and products and new component qualification.- Review and analyze field and manufacturing line component failures, and corrective actions; feedback to engineeringand Cisco NPIE; generate pareto and trend charts; drive corrective actions.- Coordinate and generate failure analysis and corrective action reports for component issues.- Review and guide component reliability testing, provide technical assistance in the testing and checking of assigned parts specialized fields such as physical, functional and environmental testing