.**Career Area**:Manufacturing & Supply Chain**:**QUALITY TECHNICIAN**Manufacturing is at the heart of our company. For more than 90 years, Caterpillar has been providing innovative customer solutions - from the track-type tractor that gave us our Caterpillar name, to the diesel engine, the elevated sprocket, the hybrid excavator and more. Without our worldwide manufacturing employees, none of this would be possible. They touch everything we make that digs, powers, builds, crushes, cuts and operates. Quite simply, it's every product we sell, every service we provide and everything in between.**JOB PURPOSE**:To perform a variety of duties related to the development and implementation of methods, procedures and equipment used in Quality. This role is fundamentally support to the site CQM's deployment and continued monitoring and governance.**JOB DUTIES**: The position performs analytical process steps described in the Caterpillar Quality Management System and provides feedback to ensure continuous process improvement. Typical steps include collecting/analyzing quality data and investigating nonconformance to determine permanent resolution. Executes global quality processes as defined in the Caterpillar QMS:- Coordinate and conduct internal quality audits- Administer area metrics- Draft and submit local training and documentation as necessary- Support certification activities- Support during external ISO9001 & CQMS audits; working with External &Internal Auditor- Support Audit for Customer Acceptance Validation (CAV), as required by Process Compliance Supervisor.- Liaise with corporate teams & Global Process Owners where appropriate e.G. PRIM team & EtQ Reliance Team with opportunities for improvement, management system concerns & questions.Coordinates various Quality training programs as well as the sample part program.- Identify, analyze, and resolve non-conformance ( This would be non-conformance on CQM audits).- Support the corrective action of non-conformities at BCP Desford & Stockton, including the co-ordination and/or creation of controlled processes & procedures for functional departments within BCP Desford & Stockton Investigates, develops and implements electronic clerical or data handling systems to increase the capability and efficiency of the division.- Be a Subject Matter Expert for ETQ Reliance: Document Control, Calibration & Maintenance, Access Management, Delegation, Meetings Management & other modules where required supporting functional departments within BCP Desford & Stockton.Provide technical expertise in the analysis, development and implementation of new and revised systems and instructional methods